DIAN Bogota - Extension For TVIP | Customs and Immigration

Not directly linked to DIAN bureaucracy, but just a quick tip when flying out of Bogota to Panama when flying one-way because you're also shipping/flying a vehicle/motorcycle. I got to the check-in desk at Bogota Airport and they wouldn't let me check-in without a flight out of Panama too. I explained that I was also flying a motorcycle to Panama city to continue my journey North and showed them all the supporting documentation, but they still would allow me to check-in. Had to buy the cheap ticket and that was that. Ironically Panama immigration couldn't of cared less. luckily i had plenty of time to sort my life out, otherwise I may never of caught my flight.

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I completed a 3-month extension here for my motorcycle, after the online link that DIAN sent me would not work. I filled out all required fields, but the submit button never activated and it would not submit the form. Because of one of Colombia’s many Monday holidays, this meant my TIP expired by one day before I could get to this office.

I think it having expired made this a little more complicated than a standard renewal. In my case, it took 3 business days to sort out, with multiple trips to this office. The inspector who helped me was wonderful and is the only reason I think I had success here. His name is Yensi, and he works on the 2nd floor in the area that says GIT Inspector. After we determined what had gone wrong in my case, he spent several hours sorting it out, bouncing around between bosses, and creating the form I needed. I was also able to communicate with him on WhatsApp which helped a bit after I left the first day. It was still a slow process - day 1 I was there 4-5 hours (having arrived at 7am), Day 2 I showed up but Yensi and no one I needed was there, Day 3 I showed up for my final form and it took about 30 minutes to get it and the photocopies that were required. The vehicle only needed to be present day 1 for the VIN inspection.

If the online form isn’t working for you, I’d recommend heading to this location before the TIP lapses if you can, it will likely be much easier to get it renewed if that’s the case. If it is lapsed by a day or two, it’s probably possible to get it sorted out especially if you had issues using the online form, or were delayed for a specific reason (mechanical/medical etc). I came with a letter in Spanish that explained my reasons for wanting an extension but it was never needed. The process didn’t cost anything for my motorcycle.

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Office time:
M-F. 9am - 2pm

You need to go with your vehicle because they need to check the vin number, also bring your passport and ll documentation of your vehicle.

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TVIP for Colombia after DHL documentation

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You have to be here to get an extention of you TIP. They only speak Spanish. We were at the other DIAN close to this one, but they send us here. We came with an expired TIP from the previous owners of our van, and asked them if they could extend the TIP with a poder. The previous owners had to extend the poder multiple times because of COVID. After a long day at the DIAN (7 hours) they decided to give us 30 more days in Colombia. They said they would send the documents by email the next day, but eventually it took us 3 more days.

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We cleared in 2 motorcycles today that flew in via Air Cargo Pack… paperwork took 5 hours!!! Bring a book, food and patience.

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They seem to have forgotten their own process during COVID, and most of the desks aren’t manned…

Get your personal visa extended first.

The front desk gives you an entry card and sends you to the DIAN office on the third floor.

You need to take 2 copies of;
Passport
Vehicle registration
Old permit
Application form (https://www.dian.gov.co/atencionciudadano/formulariosinstructivos/Formularios/2016/Formulario_FT_OA_2391_2016.xlsx)

Secure parking outside for all.

Took us three hours till we found the right person, who did the extension in 5 minutes - it’s a bar code sticker on your TIP extension form.

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How to extend! You need before hand. Copies off: visa extension with days given (not just the receipt), SOAT, TIP, driving license both sides, car doc, passport page and stamp page. A letter with email -cell phone in Spanish with all TIP and car information, personal information like all the passport and visa dates ect, a letter stating why you want to extend (going to puntas area or amazon works if too much time left before renewal), you need the form listed on the other post but they didn’t have any so the detailed letter covers for this. Takes a couple of hours. Sign in go to second floor turn left out of elevator. Then go to third floor go straight ahead. Great security guy will point you to an English speaker if he can. He knows what we need but there is reluctance to help as they have limited experience with the tourist TIP as lots of workers and lack of confidence using their English. If your fluent in Spanish it would be better. Even insisting on the doc I needed I still got sent back and forth between two floors!

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My vehicle TVIP was mentioning the passport numero that has been robbed. I went there to know if I had to update the TVIP with my new passport number. I just lost 2 hours waiting as they told me that it wasn't necessary...

On the way down to Ecuador, I've been stopped several times by the police to check our papers. It has never been a problem. At the Ipiales border, they didn't even ask any kind of documentation. They just took the TVIP and told me I was free to go.

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If you come at 8am, there will be a queue to enter building with all the employees. Around 9am the queue is pretty much gone. Only the driver/owner can go up to the office, there is paperwork to complete just to get up to the office for security. There is a cafe on first floor for others to wait.

Go to 2nd floor first, get 2 printouts of form FT-OA-2391 Prórroga de Vehiculos de Turistas. They will also tell you to make your photo copies of passport, including latest entry stamps/visa for Colombia, car registration, driver license, insurance ( EXPIRED INSURANCE CARD OK), and original TIP. Need 1 copy of each, can be made on 1st floor.

Take 2 completed FT-OA-2391 forms, and copies to 3rd floor. They check forms, and place sticker on one of the originals. This is your copy. Then you are "done" . They will email you the new extended TIP that you can print. No need to come back to this office. Just print when it arrives in a couple of days, and take to insurance office to extend your insurance.

They did not come look at the car in the parking lot. We were finished with process here in 1 hour. We arrived around 8:15am.

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They dont do any extensions if you have more then a week left in your TVIP. That what they told us as we are leaving now in july and have the permission to be here with our camper until end of august. They also told us that If you come back to Colombia after your vehicles TVIP is expired then they will fine us 30thousand per month. We will see is this correct info or not when we will return.
The entrance for Dian is behind the building.

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For foreign vehicles including motorcycles. The coords are for the front of the building. You must park in secure parking area on the left. Then the entrance is around the back.

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To extend the them. Permits for Cars

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