Enlace Caribe SAS | Vehicle Shipping

Colombia

Details

Verified:
about 4 years ago
Altitude:
10.0 masl
Website:
None
Contributor:
kombiwasi.com

Amenities

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Description

Ship to and from Panama.
And to all other places all over the world.

ENLACE CARIBE SAS
Edificio Laguna 46 Centro de Negocios
El Cabrero, Avenida del Lago Marbella
Carrera 3 No. 46-51 Oficina 1201
Tel +57 (5) 664 6145 - 6446022

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Latest Check-Ins

Excellent experience importing my 4Runner into Colombia with Enlace Caribe. We worked with Luis, Yair and Carlos. They took care of all the logistics and paperwork, including insurance.

Very professional, cordial and prompt in their responses. Highly recommended.

We shipped with Seaboard and the car arrived at the El Bosque harbor.

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We shipped our Sprinter Van by RoRo from Cartagena to Veracruz with Enlace Caribe and they successfully did their job. The total cost in Colombia for <30m³ was US$ 1.990, payable only in CLP.
Good:
- initial communication via WhatsApp was good, straightforward and in English
- drove us to the port and back
Bad:
- we didn't get all necessary information about the process, even though we asked many questions and had the feeling we had everything covered
- Luis, the owner, isn't exactly customer friendly. For example, we didn't know that once the car enters the port and passes the aduana, not only the car but ALSO THE KEY stays there unsealed until the drug inspection is done.
So when we called him (from the port) and asked if there is any other solution he seemed rude and complained that he only makes 150 USD (for 3 days work) with us and pretty much told us to stick to the process so he doesn't have to do any extra work.
Also, we heard from a credible source (not Ana) that they wanted to do price arrangements with Ana Rodriguez (which she refused!).
We weren't the first clients with a lack of informations. Not sure why nobody wrote this in IOverlander.
If you want less hassle and more information we recommend to ship with Ana.

If you are shipping to Veracruz, check our comment in the the Cevertam agency posting in Veracruz for additional information.
While the process be very, very, very patient and don't question to much. It avoid headache.

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We used Enlace as an agent for receiving our truck and camper into Cartagena port. Price was reasonable, and it reduced a large part of the process to sitting in various air conditioned offices signing papers. OK, there was some running around to and from the various offices but our role was to simply follow along like little puppies. Enlace seamlessly handled all the interaction with the port and with our Panamanian shipping agent, Boris of Evergreen logistics. The jefe Luis was cordial, welcoming and professional. Highly, highly recommend you save yourself the stress of going it alone. Simple, easy, done.

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We shipped from Veracruz to Cartagena with Wallenius Wilhelmsen. The ship arrived on Friday in the morning and one day later we get it out of the harbour. Felipe from Enlace did a very good job!
US$ 757 (in COP) for his service incl. some fees.

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If you are reading this text then I assume you are looking for a broker in Columbia to either help you ship to Panama or receive your vehicle here in Columbia. Do not read any other posts. This is your place to go. They are absolutely the best and due to unforeseen circumstances we fired our first broker and ended up with these guys. It is seamless and the entire process is very calm and thorough. You feel very well taken care of and if this is your first time shipping a vehicle, these are the people to go with.

Many people in this office speak English and they know everyone at Aduana and at SOAT and at the port. Very important to have these connections. Stop looking anywhere else and just book with these guys.

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Shipped my car from vancouver Canada to Cartagena. My agents in Vancouver as well as the carrier agent they chose were absolutely terrible. Luckily Enlance Carribe was extremely helpful in getting us our car. Felipe was great.

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everything was very good, the service provided by the company was of excellent quality.
I recommend this company because it provides an excellent service and I was able to travel quietly from Cartagena to Panama.
thanks guys for your service.

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We shipped from Colombia to Germany. It was a big rig with motorcicle on it. They did all the paperwork for us. So this part was easy. First they say that they will acompany you all the time. But at least the Agent just drove us the port. He waited outside and we had to manage the custom and the drug Controller by ourself. Furthermore they asked for 100 USD more for the motorcicle) Costa for the port). But when we checked the bills you have to sign in the port, we saw that the costs for the port were much cheaper than we should pay to the agency.
Bei careful and Check all waht you pay

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We cannot recommend this agency and here is the reason why: we heard good things about Luis from Enlarce Caribe and were willing to ship with them from Cartagena to Panama in a 40ft container with two other partners. 6 Days before we wanted to fix the booking with all parties, Enlarce quit us! He wrote he needs to answer too many questions. Isn't this the Job of an agency? Helping people with the shipping especially when it's not their daily business...in my opinion: yes. So 6 days before we wanted to ship our van, we had to re-organize everything by our own. The "service" of Enlarce should have cost 300 Dollars, which of course we didn't have to pay.

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We worked with Enlace to ship our van from Cartagena to Panama. I work in logistics and would never think of going through the shipping process on my own. Enlace was great. We spent about 3h with them to sign paperwork and get the poder arranged. A few days later a few hours at the port for inspections and loading the van. Zero stress or complications. For a 20ft container, all costs included on the Colombian side, it was $1500. They can get you in contact with Fabio in Colon to do the same in Panama. Costed $550. Again, they arranged everything, incl car insurance. Just one morning to go to aduana wih them and get the car out. You don't even have to arrange for 1 single copy. All very friendly and helpfull people. Highly recommended!!

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You can find a picture of the new building. The company exist and works as well as ever. We had a problem with our bill of lading and they fixed everything with the customs department!

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ENLACE CARIBE went to a new building at june 2017.
That's the new adress:

ENLACE CARIBE SAS
Edificio Laguna 46 Centro de Negocios
El Cabrero, Avenida del Lago Marbella
Carrera 3 No. 46-51 Oficina 1201
Tel +57 (5) 664 6145 - 6446022
Cartagena de Indias, Colombia

It's a huge white and blue building with a glassy corner, where you can find the entrance. The construction is not finished yet, so you can't find any logo/ etc.

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This place is permanently closed.

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Forgot to mention, for anyone shipping in to The UK please give the guys at Motofreigt on [email protected] a shout. They have so much experience and will be able to guide you through the clearance process and anything else shipping related with absolute class and ease. Couldn't recommend them enough. They also have lots of contacts worldwide if you require vehicle friendly shipping agents

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Thought I'd give a quick over view of the outfit here. Indeed a nice company to work with when shipping a vehicle. Sent my van from Cartagena to the UK. All very swift and good comms once I was actually in Cartagena. Don't expect much contact if you are in touch before hand. There was a problem with my paperwork but they rectified it swiftly. Make sure you have an agent in your destination country that you can copy into correspondence to ensure nothing is missed out. A few bits were missed from my quote that I've had to seek from my UK agent. Just be aware the full costs your are incurring both ends.
With regards to loading at the port I wish I new how much waiting around there would be.... take plenty PLENTY of water if you are loading your vehicle. I had to wait around for 3 hours mostly in the sun for various papers to be done and the police to arrive to check the van. Also prepare your vehicle before hand for police checks, i.e. Don't spend ages packing your belongings as they want to inspect everything out of the vehicle and on the floor. No snags for me, keep an eye on your stuff though. Port staff are hard working and friendly enough.

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Shipping our car and trailer in 40 foot hi/cube from Cartagena to Colon Panama. They did a perfect job. Thanks guys!

If you wanna book a cheap flight from Cartagena to Panama, consider www.vivacolombia.co. You book your flight online and choose for paying option Exito, because your creditcard will not work, only Colombian creditcards will. With the booking form you go to any Exito shop and pay by cash at the cashier. Flights go first to Medellin or Bogota and then to Panama. Another low fare flyer, Wingo, could also be something.

We spend some nights in Cartagena Experience hostel, the former Roof Hostel. 30.000 per person per night on a dorm. Good.

Arriving in Panama we learned quickly the use of USD. No need to get yourself the Balboa currency. (Balboa beer is quite good).

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We cannot confirm the experience described in the previous entry. We shipped to Europe and found a very competent and very professional team here. To make matters more complicated we were shipping together a container buddy who we had not known before but they handled that without any hiccups, too. They had all the documents ready, drove us to the notary to have our letter of authorization certified, etc. Caroline speaks very good English and Francisco came to pick us up from the container terminal once the vehicles had been loaded.
Should maybe add that the shipping was organized by its.ch (Switzerland) who chose Enlace Caribe for us, but we were very well taken care of here at all times.

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Luis and his staff are friendly and easy to deal with, but they do not know proper protocol for shipping anything besides Panama to Colombia or vice versa. I recently shipped my truck to the US with Enlace and they completely missed multiple forms that need to be sent in causing my car to be held by customs. Luis charged me $250 the first time I shipped my car, then charged $800 the second time... My car is currently in a customs impound lot amounting $50 fees for storage everyday. The current fee to get it back is near $2,000 dollars and Enlace Caribe refuses to accept the fact that they screwed up. Unless your looking to encounter problems I would look for another agent.

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Luis Ernesto and his staff are friendly, helpful and experienced. The complete procedure was trouble-free.
Mail: [email protected]

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Luis can help with unloading, customs, Dian import and insurance. Very helpful staff, location is close to port so easy back and forth. Definitely recommended.

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